PRIVACY POLICY
Buzz Box IP Pty Ltd (“Company”), a subsidiary of Launchpad6, Privacy Policy
Updated: 30th October 2025
1. Purpose
Company wishes to give all users the best possible experience of our digital solutions, and therefore we use data concerning customers and users combined with information from third-party solutions.
Company takes pride in taking care of all customer data and protecting the information collected. There are clearly defined procedures to ensure that all personal information is processed in accordance with current legislation, both internally at Company and by our business partners.
This Privacy Policy specifies which data is collected, the purposes for which data is collected and used, how data is handled, and with whom data is shared. Finally, your options with regard to the use or updating of your data are also stated.
When you visit Company’s website you accept the terms of this Privacy Policy. This Privacy Policy defines how we treat all individually identifiable information collected. Below, Company’s policies and practice regarding data and how we process it are described in further detail.
Our Privacy Policy includes information about the collection and use of data that is gathered when Company’s digital solutions are used, including our website, webshop, newsletters, customer surveys, competitions, etc. for which it is possible to register personal data.
You are always welcome to contact us concerning the processing of personal data. You can find our contact details on the website and also at the end of this document.
2. Responsibility
Company is responsible for the purpose of and means for the processing of data, and we therefore reserve the right to protect your information in accordance with current legislation.
Company will obtain access to process the personal information and data described in this Privacy Policy. Company is the data controller and as the data controller we will treat all information collected in accordance with current Australian Privacy, CCPA, GDPR and other relevant legislation.
3. Which data is collected
Company wishes to protect our customers' and users' privacy, regardless of which digital solutions are used, so that the collection and storage of data are adapted to the solution used.
3.1 Automatically collected data
Company’s digital solutions are based on various different technologies in order to ensure ease of use and security. These technologies can collect data automatically in order to offer the best possible solution, either directly by Company or by third parties on our behalf. Cookies and analysis of clickstream data are examples of this.
3.1.1. Cookies
Cookies are small text files containing letters and numbers which are placed on your computer or other devices. Cookies are set when you visit a website that uses cookies and can be used to track which pages you have visited, and help you to continue where you left off, or to remember your language settings or other preferences.
3.1.2. Clickstream data
All visits to a digital solution entail that information is sent from your browser to a server. By analysing this data Company can optimise the digital solutions. Data is collected via third parties on our behalf.
Data about your computer can be collected for system administration and internal marketing-related analyses. This data is statistical information concerning users' behaviour in the digital solutions.
Examples of the data that is collected and analysed:
- Date and time of visit
- The pages of the solution that are visited
- The IP address of the visitor
- Information about the browser and computer used (type, version, operating system, etc.)
- The URL from the point of referral (the page from which the visitor has come to Company’s solution)
3.2 Information actively submitted by you
In addition to the information collected automatically, we also process data that users have actively given to Company.
If you submit information on behalf of another person, it is your responsibility to ensure that you have the right to share the information with us. Information we collect that is actively submitted by you includes
- Identifiers: This includes your name and email address.
- Source: We collect this information directly from you when you enter a competition, vote, or sign up for our services.
- Purpose of Use: We use this information to administer your participation in our Services, communicate with you about your entry or vote, provide customer support, and, with your consent where required, send you promotional communications about our Services.
- Commercial Information: This includes records of votes purchased or other transactions.
- Source: We collect this information directly from you during the transaction process.
- Purpose of Use: We use this to process your transactions and maintain a record of your purchases.
- Financial Information: This includes payment card details.
- Source: This information is collected by our third-party payment processor, Stripe, when you make a payment.
- Purpose: This is required to process your payment for votes, merchandise or other purchasable services or products.
- Important Note: We do not have access to, nor do we store, your full credit card details. This information is securely handled by Stripe to process your transaction.
This may also concern information that you share with us via Facebook, by participating in a competition, or in connection with registration to our services or to receive newsletters from Company. Information may also be submitted to Company in connection with customer service or support enquiries.
4. Use and storage of the collected data
4.1 Purpose of collection
Below some examples are given of the use of the information collected:
- Adjustment of the content of digital solutions.
- Execution of orders in the online product subscriptions, including payment, checking of card data, etc.
- The opportunity to participate in customer surveys, competitions, lotteries, etc. via digital solutions.
- Archive of registered products and related personal data.
- Administration of memberships.
- Order processing and communication in connection with your order or other enquiries to Company.
- Confirmation of your identity in communication with Company.
- If we have your explicit consent, we may contact you via the contact details you have specified for marketing, sales, advertising and analysis purposes, either by post, digital mail or telephone.
- We can target the offers and campaigns for each customer on the basis of behaviour history and demographic data, combined with third-party solutions and data.
4.2. Storage
The information is stored for the statutory period of time and we delete information that is no longer required. The period of time depends on the nature of the information and the reason that it is stored, unless it is deleted by request, information for electronic marketing purposes is retained for a maximum period of 12 months after we have last used this information.
5. Disclosure of information
5.1. In general
Company will only disclose customer information to a third party in accordance with the terms of this Privacy Policy.
We may disclose your information if we are subject to an obligation to forward or share data in order to comply with a legal obligation. Disclosure may also take place as instructed by a court of law or another authority, or to protect the trademarks, rights, property or security of Company. This entails the exchange of information with other companies and organisations for the purpose of protection against fraud.
Company uses service providers and data processors which operate on our behalf. The services may, for example, comprise server hosting and system maintenance, analysis, payment solutions, control of addresses and credit standing, email service, etc. These business partners may be given access to data to the extent necessary to provide their services and solutions. The business partners will be contractually obliged to treat all data as strictly confidential and will thereby not have permission to use data for other purposes than as determined by the contractual obligation in relation to Company and we check that our business partners comply with their obligations.
Disclosure to Parent Company and Affiliates: As a subsidiary of Launchpad6, we may disclose your personal information to our parent company, Launchpad6, and other affiliated companies within its corporate group. Our parent company and affiliates may use this information for the purposes outlined in Section 4.1, such as to provide operational support, conduct internal analysis, and, where permitted by law and your choices, for their own marketing purposes. This disclosure is subject to your rights, including your right to opt-out of the "sale" or "sharing" of your personal information under the CCPA.
We may share Identifiers (name and email) and other information such as the awards category you entered or voted for, the time of day you submitted your information and other inferred data with our joint venture partners and the designated charitable beneficiary for the purpose of administering the competition and for their marketing purposes, subject to your right to opt-out.
The categories of joint venture partners include product retailers, charities, product manufacturers and service providers.
You have the right to opt out of this sharing at any time by contacting us using our contact details in section 10 or using the “Do not share or sell my personal information” link in our website.
5.2. Special information concerning Google Analytics
Company uses Google Analytics as the web analysis solution in our digital solutions. Web analysis data is thereby sent from our digital solutions for analysis in the service offered by Google. Google Analytics functions as the "data processor" of the data, and Company as the "data controller" of the data; and Company’s data may only be disclosed by agreement or to comply with legal requirements.
You can read more about Google's confidentiality policy here:
https://www.google.com/intl/en/policies/
Google offers various solutions to protect the anonymity of your data and behaviour; see more here:
https://support.google.com/analytics/answer/181881?hl=en
5.3. Retargeting technologies
Our website use retargeting technologies. This gives us the opportunity to advertise directly to our visitors on other websites. Based on the interest in visiting our website, we believe that the display of personal interest-based advertising is more interesting for our customers than ads that do not have a personal relation.
We also work together with partners which use tracking technologies to display digital ads on our behalf. These partners may collect information about your visits to our digital solutions and your interaction with our communication, including advertising.
Retargeting technologies analyse your cookies and display ads based on your previous online activity. For further information about cookies, see section 3.1.1. of this Privacy Policy.
6 Security
We have adopted internal information security rules with instructions and measures to protect your personal data from being destroyed, lost or changed, from unauthorised publication, and from unauthorised persons’ access to or knowledge of this data.
We have laid down procedures for granting access rights to those of our employees who process sensitive personal data and data that reveals information concerning personal interests and habits. We control their actual access by logging and supervision. To avoid loss of data, we continuously backup our data sets. We also use encryption to protect the confidentiality and authenticity of your sensitive data.
If you have chosen a password for one of Company’s digital solutions, you are responsible for storing this password in a responsible way, and also for using a secure connection when you use the password. Data transmission is never 100% secure via the Internet, but Company does its utmost to protect your personal information and support secure digital communication.
7 Rights
7.1. You are in control
When you provide information to Company you do so on a voluntary basis. There may be services and functions, such as the execution of an order placed via our subscription services, that will only function if you have chosen to give us access to personal information.
We offer our customers and users the opportunity to retain control over their data, among other things as the option to delete accounts and registration for digital services.
You can always send an email or a letter if you require insight into which data is registered. See our contact details at the end of this document. At no charge, you have the right to request, twice in a 12-month period, that we disclose what personal information we have collected, used, and shared about you over the past 12 months. Access to the disclosure of information may be limited, however, in order to protect other persons’ privacy, as well as business secrets and intellectual property rights.
7.2. Withdrawal of registration and objection
You have the right to object to our processing of your personal data.
If you receive emails with marketing content, you just need to click on the unsubscribe link in the email, after which you will no longer receive any further marketing material sent to the email address in question. If you would like to unsubscribe from all marketing material, whether it is digital or analogue, you just need to write to Company marked "protection of personal information". See our contact details at the end of this document. If there is any doubt concerning your identity, we may request further documentation to prove your identity.
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (for example, we may need to retain the information to complete a transaction, comply or to comply with a legal obligation).
Personal data for use in connection with service and administrative enquiries may also be cancelled by contacting Company (see above), which will then delete the user manually.
7.3. Verification and updating of information
You also have the opportunity to have your personal data registered by Company updated, supplemented, blocked or deleted, which must likewise be in accordance with current legislation. If there are circumstances that prevent us from complying with your updating request, you will be informed within a reasonable period of time. See also our contact details at the end of this document.
8 Your permission
In using our website, you consent to the collection
and use of this information by Company in the methods described above. If
our Privacy Policy should change, we will make the relevant changes here
so that you are always aware of the information we collect, how we use it
and under what circumstances it might be disclosed.
9 Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. Generally, information related to a competition will be retained for a period of 12 months after the competition concludes, unless a longer retention period is required by law.
10 Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information. Under the CCPA, we are prohibited from selling or sharing the personal information of any consumer we know to be under the age of 16 unless we receive affirmative authorization ("opt-in") from either the consumer (if they are between 13 and 16 years old) or their parent or guardian (if they are under 13).
11 Who to contact
If you have any questions or complaints about this Privacy Policy, or you want to obtain insight into personal data held about you, you may contact us via privacy@launchpad6.com. You will not be required to create an account to submit a request. We will respond to your request within 45 days of receipt, though this period may be extended once by an additional 45 days if necessary.
12 Contact details
Write to: privacy@launchpad6.com or to Buzz Box IP Pty Ltd, Suite 202A, Level 2, 12 Hall Street, Moonee Ponds, Victoria 3039.